It is important to note that room reservations are made via the reservation site of the company operating its brand, using its external reservation engine.
By clicking on the call-to-action (CTA) buttons to make a reservation, you will be redirected to the reservation site of this company operating its hotel brand.
The information provided on the booking site is collected and processed by this company in accordance with its own privacy policy. You can consult this privacy policy for more information on how they collect, use and store your personal data.
When making your reservation, this personal data may be:
Your first and last name: to personalize communications and responses to questions asked via the contact form.
Your email address: to respond to requests and communicate with our customers.
Your telephone number: optional, allowing more direct communication if necessary.
Your stay dates: to better understand customer needs and facilitate reservation planning.
In addition to the personal data mentioned above, it is important to specify that our site may collect certain data automatically during your visit. This automatic data may include information such as your Internet Protocol (IP) address, the type of browser you are using, your Internet service provider, the pages of the Site that you visited, the length of your visit and other similar data.
We also use cookies, which are small text files stored on your device, to improve your browsing experience on our site. Cookies allow us to personalize content, remember your preferences, analyze site performance, and provide features such as automatic login and remembering your selections.
To read our Cookies Policy, click here. You can control and limit the use of cookies through the configuration settings of your web browser. However, your use of our site will be limited if you block certain cookies.
When you use our site, certain data is automatically collected:
Internet Protocol (IP) address: This information is recorded for security reasons and to analyze general traffic trends on our site.
Browser type and operating system: this data helps us optimize our site to offer you the best possible experience, by adapting its display and functionality according to your configuration.
Pages visited: We record the pages you view on our site in order to understand your interests and improve our content and services.
Duration of visit: this data allows us to measure user engagement on our site and optimize its content accordingly.
Approximate Location Data: We may collect information about your general location in order to personalize the services offered to your region.
Please note that we do not collect any other personal data. These other data may be collected by the company operating its hotel brand during your reservation.
The collection and processing of data is carried out to meet the following purposes:
Improved user experience: Automatic data collected, such as IP address and site usage information, is used for analysis and improvement of our website. They help us understand how visitors interact with our site, what content is most viewed and identify possible technical problems.
Compliance with our legal and regulatory obligations.
We take the protection of your personal data seriously and put appropriate measures in place to ensure its security. Your information is treated confidentially and is not shared with third parties except where necessary to respond to your request or when required by law.
Our site uses cookies to improve your browsing experience and provide you with personalized content.
To read our Cookies Policy, click here.
SOCIETE CLERMONTOISE D’HÔTELLERIE, general partnership, with capital of €10,000, whose registration number is Paris 484 124 532.
The person responsible for processing personal data can be contacted as follows:
By mail to the address: 11 RUE RENE GOSCINNY 75013 PARIS;
By telephone: 04 73 42 34 73;
By email: [email protected]
The data protection officer of the company or manager is:
CLERMONTOISE HOTEL COMPANY
By mail to the address: 11 RUE RENE GOSCINNY 75013 PARIS;
By telephone: 04 73 42 34 73,
By email: [email protected]
Any user concerned by the processing of their personal data can avail themselves of the following rights, in application of European regulation 2016/679 and the Data Protection Act (Law 78-17 of January 6, 1978):
To exercise your rights, please send your letter to Novotel Suites Clermont Ferrand Polydome, Quai Colbert 76600
Le Havre or by email at [email protected]
In order for the data controller to grant his request, the user may be required to communicate certain information such as: his first and last names, his email address as well as his account number, personal space or subscriber.
In the interest of confidentiality and protection of personal data, we must ensure your identity before responding to such a request, which is why we ask you to attach a signed copy of an identity document to your letter.
If you believe that we have not respected your rights, you have the possibility to lodge a complaint with the competent national supervisory authority (this is the National Commission on Informatique et des Libertés or “Cnil”) or to obtain compensation from the competent courts.
We apply technical, organizational, functional and administrative measures to ensure a careful and appropriate level of security to the risk of processing personal data (designation of a person responsible for processing your personal data, security access to our premises and our IT platforms).
The aim of these measures is to ensure the confidentiality and integrity of your personal data, and thus prevent it from being distorted, damaged or from unauthorized third parties having access to it.
The publisher of the Novotel Suites Clermont Ferrand Polydome site reserves the right to modify this Policy at any time in order to assure users of the site that it complies with the law in force.
Any modifications cannot have an impact on purchases previously made on the site, which remain subject to the Policy in force at the time of the purchase and as accepted by the user upon validation of the purchase.
The user is invited to read this Policy each time he uses our services, without it being necessary to formally notify him.
This policy, published on 06/25/2023, was updated on 06/26/2023.